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Service management software free download
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Service Desk Lite is free ready to use service
management software that enables you to manage Service
contracts/AMC and customer complaint lifecycle from
complaint initiation, assignment to closure in a very simple
way. For service oriented firms it is very essential to
timely respond to customer complaints, queries or issues,
deliver quick service to build strong customer relationship
and win more loyal customers. Usually lot of paperwork needs
to be done to manage service contracts and customer
complaints. |
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OTRS is one of
the most successful and long-lasting open source projects in
the area of help desk and IT service management worldwide.
More than 5,000 active community members improve the service
management software with every release by reporting bugs,
adding self-developed improvements or new functionalities,
and maintaining and extending the 34 supported languages. |
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Highrise is
the perfect place to track contacts and communication so
that your team can view the status of any deal or
relationship. Make notes on a meeting, share important
emails during negotiation, or share tasks related to any
contact or project. You can also mark information private to
yourself or select team members, so that you share what you
want, when you want. Share an address book Store important
emails Attach documents and files Control who sees what with
easy privacy settings |
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AyaNova work order & service
management software Everyone knows service management software
is a good idea - so why are so many of them expensive and
complicated? AyaNova work order & service management software is a
simple, powerful and inexpensive program for managing your service
and repair business no matter what size. |
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itop - ITSM & CMDB
OpenSource A simple, web based IT Service Management
tool Server Details Incident details Impact analysis Search
tools Customizable dashboards. Fully configurable CMDB
HelpDesk and Incident Management Service and Contract
Management Change Management Configuration Management
Automatic SLA management. iTop provides tools to quantify
the IT team activities so to fulfill stated and non-stated
customer/user needs. Service catalog description iTop frames
the services and group them by families, categories and
subcategories Existing services can be mixed in different
customer contracts. To improve the quality of IT services,
you have to be able to step back from daily rush. iTop
assists in user satisfaction appreciation, and IT team
performance evaluation Customer satisfaction Upon each
ticket resolution, user is asked to rank and comment her/his
satisfaction iTop provides a function for creating and
monitoring satisfaction surveys whose criteria may relate to
any iTop component (CMDB, tickets, service catalog ...) |
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Jobber Say
goodbye to complicated scheduling and manual invoicing,
Jobber is the simplest, most efficient way to run a mobile
service business.Spend less time on endless mind-numbing
paperwork that you hate. Jobber makes it possible to bring
your scheduling, quotes, invoicing, and payments together in
one system. Reports summarizing your invoicing, payment
transactions and timesheets show you exactly what's going on
in your business. |
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