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    Service management software free download

  Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint lifecycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to customer complaints, queries or issues, deliver quick service to build strong customer relationship and win more loyal customers. Usually lot of paperwork needs to be done to manage service contracts and customer complaints.   OTRS is one of the most successful and long-lasting open source projects in the area of help desk and IT service management worldwide. More than 5,000 active community members improve the service management software with every release by reporting bugs, adding self-developed improvements or new functionalities, and maintaining and extending the 34 supported languages.
  Highrise is the perfect place to track contacts and communication so that your team can view the status of any deal or relationship. Make notes on a meeting, share important emails during negotiation, or share tasks related to any contact or project. You can also mark information private to yourself or select team members, so that you share what you want, when you want. Share an address book Store important emails Attach documents and files Control who sees what with easy privacy settings   AyaNova work order & service management software  Everyone knows service management software is a good idea - so why are so many of them expensive and complicated? AyaNova work order & service management software is a simple, powerful and inexpensive program for managing your service and repair business no matter what size.
  itop - ITSM & CMDB OpenSource A simple, web based IT Service Management tool Server Details Incident details Impact analysis Search tools Customizable dashboards. Fully configurable CMDB HelpDesk and Incident Management Service and Contract Management Change Management Configuration Management Automatic SLA management. iTop provides tools to quantify the IT team activities so to fulfill stated and non-stated customer/user needs. Service catalog description iTop frames the services and group them by families, categories and subcategories Existing services can be mixed in different customer contracts. To improve the quality of IT services, you have to be able to step back from daily rush. iTop assists in user satisfaction appreciation, and IT team performance evaluation Customer satisfaction Upon each ticket resolution, user is asked to rank and comment her/his satisfaction iTop provides a function for creating and monitoring satisfaction surveys whose criteria may relate to any iTop component (CMDB, tickets, service catalog ...)


  Jobber Say goodbye to complicated scheduling and manual invoicing, Jobber is the simplest, most efficient way to run a mobile service business.Spend less time on endless mind-numbing paperwork that you hate. Jobber makes it possible to bring your scheduling, quotes, invoicing, and payments together in one system. Reports summarizing your invoicing, payment transactions and timesheets show you exactly what's going on in your business.




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